Terms and Conditions

Empowering learners worldwide

We are dedicated to providing personalized online tutoring experiences that unlock every learner's potential.

Frequently asked questions

1. Introduction

By usingthis website and our services, you agree to the terms and conditions outlinedbelow. These terms apply to all online language learning services provided byPangea Education ("the Company", "we", "us","our").

2. Description of Services

PangeaEducation offers online one-on-one and group lessons in English, German,French, Spanish, Turkish, and Swedish. All lessons are delivered byprofessional instructors based on predefined learning modules.

3. User Registration

  • Users (students and instructors) are required to provide accurate and complete information during registration.
  • Accounts may be suspended or terminated if false or misleading information is provided.
  • All users agree to use the platform strictly for educational purposes.

4. Payment and Refund Policy

  • If a lesson package (20 hours or 30 hours) is canceled before the first session, a full refund will be issued.
  • If lessons have already started, a partial refund will be calculated based on the number of hours used.
  • In the case of instructor-related cancellations, a make-up session or equivalent compensation will be provided to the student.
  • Payments are processed securely via platforms such as Stripe, Wise, and PayPal.

5. Lesson Scheduling and Attendance

  • Lessons are scheduled by the student and confirmed by the instructor.
  • Students may reschedule or cancel a lesson at least 3 hours in advance.

6. Code of Conduct for Students and Instructors

  • All parties must communicate with mutual respect and professionalism.
  • Students or instructors are prohibited from making agreements outside the platform. Any violations will result in penalties or termination.
  • Instructors are required to comply with Pangea’s curriculum and performance evaluation system.

7. Intellectual Property

All contenton the platform (videos, lesson materials, quizzes, etc.) is the property ofPangea Education. It may not be copied or shared without permission.

8. Bonus and Gamification System

  • Users can earn points and badges by participating in lessons.
  • This system is designed to motivate users and encourage continuous learning and progress.

9. Limitation of Liability

  • Pangea Education is not liable for temporary access issues caused by technical problems.
  • We operate under a limited liability policy for personal disputes arising from direct communication between students and instructors.

10. Privacy Policy

  • All personal data collected during registration is kept confidential and not shared with third parties.
  • For more details, please review our Privacy Policy.

11. Modification of Terms

PangeaEducation reserves the right to modify these Terms and Conditions at any timewithout prior notice. Updates become effective once published on the website.

12. Contact

For anyquestions, feedback, or suggestions, please reach out to us:
📧 info@pangea-education.com
🌍 www.pangea-education.com